Returns & Exchanges
At Lenny & Larry's, we want you to be completely satisfied with your snacks; however, due to the perishable nature of our baked goods, we can only accept returns for items that are damaged or incorrect. Please contact us within 30 days of your purchase to resolve any issues with your order.
Contact Support
Email our customer service team with your order number and a brief explanation of why you need a return or replacement.
Provide Proof
Attach clear photos of the damaged product or the incorrect items received to help us expedite your request.
Review Process
Our team will review your claim within 2-3 business days and notify you of the approval or rejection of your refund or exchange.
Resolution
Once approved, we will either ship out a fresh replacement order or issue a credit to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing